YOUR FUTURE IN DIGITAL TRANSFORMATION
What is Digital Transformation?
Digital transformation is what’s happening to organisations as they adopt new and innovative ways to do business based on technological advances. It’s the process of fundamentally changing something using digital tools and describes adopting technology and potentially changing corporate cultural to improve or replace whatever existed before. Digital transformation isn’t a product or solution to be purchased out the box, It is a holistic solution with a variety of products together to work in synergy that affects everything IT in every industry.
What is the purpose of Digital Transformation?
It is believed that 50% of the traditional companies on the Fortune 500 have disappeared since 2000 due to digitalisation. They failed to remain relevant and competitive in a fast-changing business environment and were easily phased out. It is one evidence of the brutality of digital transformation and a scenario that never been seen in the history of economics and business. Never before have the rules and pre-requisites of business changed so quickly and the rate of change is continuing to increase.
Key drivers of digital transformation are:
Profitability, Customer satisfaction, Increased speed-to-market.
With benefits being:
Better collaboration between departments, Increased efficiency, Provide better service
WHO ARE WE?
We are technology consultants with a strong understanding of business and the know-how to leverage process and technologies to help you succeed. Our consulting philosophy is based on working in a close partnership with our client’s management & teams to ensure its total involvement and commitment to implement our proposed solutions to achieve our client’s objectives including NEW SOLUTIONS offerings.
WHAT ARE YOUR BUSINESS OUTCOMES:
Customer Experience
Delivering a great customer experience is hugely important for any business. The better experience customers have, the more repeat custom and positive reviews you’ll receive, while simultaneously reducing the friction of customer complaints and returns.
Employee Experience
It is how the employee perceives the company overall, and their role in the company. What some organisations forget, is that their employees are their first (and most important) customers. Therefore, focusing on the employee experience is even more critical than evaluating the customer experience.
Process Optimisation
The main goal of process optimization is to reduce or eliminate time and resource wastage, unnecessary costs, bottlenecks, and mistakes while achieving the process objective. Not only spending time correcting errors if the mistake exists. It is not enough to know that but to know how to improve that.
Product Digitisation
It means converting something non-digital into a digital representation to be used by computer systems and automate processes or workflows. Digitisation enables the creation of business value, which needs data. It helps to lay the foundation for business use to leverage that data for faster and more accurate operations.
HOW DO WE ACHIEVE THAT FOR YOU:
ON SITE CONSULTING – WEB BASED TRAINING – ONLINE TRAINING – LECTURES – COACHING
All our products will offer training done by the owners of the products.
So all User and technical aspects will be clearly defined and explained.
We at Digital-Africa also offer FORMAL TRAINING done by formally qualified trainers with a Masters Degree’s.
through our business partners. We guarantee the Training you will receive will be of world class quality.
They have been training for over 25 years through various organisations and institutions.
We are now consolidated to bring you the best possible training you require.
WHY DO WE OFFER FORMAL TRAINING?
We believe that not only do we need to move forward with DIGITISATION to transform our businesses to keep up with technology – We too need to upgrade our education. This we can be done cost effectively through training courses to keep us up to date with changing environments we find ourselves in.
CHANGE MANAGEMENT
BUSINESS ADMINISTRATION
BUSINESS STRATAGY PLANNING
DIGITAL TRANSFORMATION
FINANCE & BOOKKEEPING
HUMAN RESOURCES
INFORMATION MANAGEMENT
LEADERSHIP DEVELOPMENT SKILLS
MARKETING, SALES & CUSTOMER SERVICE
OPERATIONS MANAGEMENT
PERFORMANCE MANAGEMENT
PROJECT MANAGEMENT
QUALITY MANAGEMENT
RISK MANAGEMENT
SUPEVISORY DEVELOPMENT
VIRTUAL LEADERSHIP & REMOTE TEAM MANAGEMENT