CRM & ERP
Customer Relationship Management (CRM)
CRM stands for Customer Relationship Management. Today, when you hear about CRM, it mostly refers to CRM software – a tool which acts as a single repository to bring your sales, marketing, customer support activities together, and streamlines your process, policy, and people in one platform. With more businesses opting for a hybrid work model, it is important to have a “remote CRM” that keeps your remote sales team productive and gives them the necessary tools to collaborate with their peers and engage their customers with ease.
Enterprise Resource Planning (ERP)
ERP systems tie together a multitude of business processes and enable the flow of data between them. By collecting an organization’s shared transactional data from multiple sources, ERP systems eliminate data duplication and provide data integrity with a single source of truth.
Today, ERP systems are critical for managing thousands of businesses of all sizes and in all industries. To these companies, ERP is as indispensable as the electricity that keeps the lights on.